Delivery Policy
Last updated: 2nd April 2025
Please carefully review our Shipping & Delivery Policy before purchasing. This policy applies to all orders placed with us.
Shipping & Delivery Options
We offer a variety of shipping options to meet your needs. Free Second-Day shipping is available on orders over £60. For other orders, the following rates apply:
Second Day (1-2 working days)
Shipping Fee - £2.99
Next-Day Courier (1 working day)
Shipping Fee - £9.99
Same Day Courier (London only)
Price dependant on postcode
After your order is placed, we will follow up with any additional shipping information if needed. All times and dates provided for delivery are estimates, and while we make every effort to meet these timelines, delays can occasionally occur.
For EU and UK consumers: This does not affect your statutory rights. Unless otherwise noted, estimated delivery times reflect the earliest available delivery, and all deliveries will be made within 30 days after the day we accept your order. Please refer to our Terms and Conditions for more details.
Delivery & Print Times
Please note that production and print times are separate from delivery times, as all products are custom printed. Dispatch will occur only after production is complete.
Standard Orders: Print time is 3-5 working days, followed by dispatch using Evri 24 or similar.
Express Orders: Print time is 1-2 working days, with dispatch options of Evri 24, Next-Day delivery and Same day eco-friendly courier (London areas only).
International Shipping
Currently, we only ship within the United Kingdom and do not offer international shipping.
Shipping Restrictions
The following restrictions apply to our shipping services:
Orders cannot be shipped to P.O. Boxes.
Some items may not qualify for all available shipping methods.
Shipments to APO/FPO addresses may require additional processing time due to military postal procedures.
Orders are processed and dispatched only on business days, Monday to Friday.
For Next-Day Delivery, orders must be placed by 1 PM on a working day to ensure express turnaround.
Order Delays
We aim to fulfil and deliver orders promptly. However, delays may occasionally occur due to various reasons.
Events Outside Our Control
We are not responsible for delays caused by factors outside our control, such as:
- Bad weather conditions
- High-volume seasonal deliveries
- Strikes or industrial action
- Courier service delays
In the case of such delays, we will notify you as soon as possible and keep you updated on your order's status.
Events Inside Our Control
If delays are due to factors within our control, including stock availability, packaging issues, or fulfilment errors, we will inform you promptly. Although we strive to keep our site updated, there may occasionally be a slight delay in reflecting stock availability. If stock is unavailable after you place an order, we will notify you as soon as possible with a revised delivery date. You may then choose to accept the revised date or cancel the order if you prefer.
For UK Customers
By law, we are required to inform you of any delays that arise due to our actions. We will provide a new estimated delivery date and will work to expedite your order as quickly as possible.
Contact Information
If you have any further questions or comments about this policy, please reach out to us:
Email: support@bluebearprints.co.uk
Online contact form: bluebearprints.co.uk/contact
